Hoxhunt has announced expanded capabilities for Hoxhunt Respond, its automated email incident response platform built for security operations center (SOC) teams. The platform automates phishing investigations and removes verified malicious messages across enterprise inboxes.
Filtering Threat Noise in Enterprise Inboxes
While effective security awareness training encourages employees to report suspicious activity, Hoxhunt data reveals that 80% to 85% of employee-reported emails are actually benign. This surge of submissions, alongside duplicate reports of single phishing campaigns, creates a heavy manual workload for SOC analysts. The expanded Respond platform addresses this by triaging incoming submissions, suppressing safe or redundant messages, and grouping related reports into campaign-level alerts.
Four Core Components for Automated Response
Hoxhunt claims the platform can decrease the volume of phishing tickets requiring analyst intervention by up to 99% and resolve confirmed malicious campaigns in under one minute. The updated suite incorporates four primary features: Instant Feedback, Incident Orchestration, Search & Destroy, and Feedback Rules.
Instant Feedback and Feedback Rules deliver automated, customizable responses to employees upon reporting an email, reinforcing secure behavior and clarifying safe communications. Incident Orchestration categorizes and prioritizes incoming alerts for analysts. Meanwhile, Search & Destroy locates and pulls matching malicious messages from all user inboxes across the organization, including unreported copies, using reversible remediation.
Accuracy Metrics and Operational Efficiency
Hoxhunt states its classification engine relies on models trained on a decade of employee threat data sourced from more than five million users. According to company metrics, the system categorizes malicious emails with 96% accuracy and safe messages with over 99% accuracy. Hoxhunt estimates that implementing the Respond platform can reduce SOC analysis time by more than 900 hours per month in enterprise environments.
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Source: Hoxhunt expands Respond to automate phishing investigations and email removal
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